Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by pp77 ("pp77," "we," "us," "our"), the operator of the online gaming platform accessible at pp77.lat. This Policy describes how pp77 collects, uses, discloses, and safeguards personal information obtained from users ("Player," "User," "you") of the pp77 platform, including through account registration, gameplay, payment processing, and communications with our support team.

pp77 is committed to protecting the privacy of all players in compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). As a PAGCOR-regulated operator, pp77 also adheres to applicable gaming-sector data requirements.

By registering an account or using pp77's services, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree, please discontinue using the pp77 platform.

2. Information We Collect

pp77 collects personal information that is necessary for the operation of your account, regulatory compliance, and the delivery of gaming services. The categories of information we collect include:

pp77 does not collect sensitive personal information (as defined under the DPA) unless specifically required for identity verification or as mandated by law, in which case such data will be handled with heightened protection measures.

3. How We Use Your Information

pp77 uses personal data collected from players for the following purposes:

• Account Management: To create, maintain, and manage your pp77 account, including identity verification and authentication.
• Service Delivery: To enable you to deposit funds, place wagers, claim bonuses, and withdraw winnings across all pp77 game categories including slots, live casino, bingo, sports betting, and mine games.
• Regulatory Compliance: To fulfill pp77's obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws — including mandatory reporting to regulatory authorities.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling, to enforce deposit and loss limits, and to process self-exclusion requests in accordance with pp77's Responsible Gaming Policy.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, unauthorized account access, cheating, and abuse of bonus systems.
• Customer Support: To respond to your inquiries, resolve complaints, and maintain records of communications for quality and regulatory purposes.
• Platform Improvement: To analyze aggregated usage data (in anonymized or pseudonymized form) to improve the pp77 platform, game offerings, and user experience.
• Marketing Communications: To send you promotional offers, new game announcements, and account notifications — only where you have provided consent or where permitted under applicable law. You may opt out of marketing communications at any time through your account settings.

pp77 does not use personal data for purposes incompatible with those listed above without first obtaining appropriate consent or updating this Policy.

4. Legal Basis for Processing

pp77 processes personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between pp77 and you — specifically, to operate your gaming account, process payments, and deliver services.
• Legal Obligation: Processing is required to comply with obligations under PAGCOR regulations, AMLA, the National Internal Revenue Code, and other applicable Philippine statutes.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform analytics, where such interests do not override your privacy rights.
• Consent: For marketing communications and any non-essential processing, pp77 relies on your freely given, informed, and specific consent, which you may withdraw at any time.

5. Sharing of Personal Data

pp77 does not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• Regulatory and Government Authorities: pp77 is legally required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission, and other Philippine government agencies when legally compelled or as part of pp77's licensing obligations.
• Service Providers: pp77 engages trusted third-party service providers (e.g., payment processors for GCash and Maya, KYC verification providers, game software providers such as Ezugi, cloud hosting providers) who process data solely on pp77's behalf and under data processing agreements that require them to protect your information.
• Game Providers: Limited technical data (such as player session tokens) may be shared with certified game providers (JILI, PG Soft, Ezugi, etc.) solely to enable gameplay. These providers are contractually prohibited from using your data for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or sale of assets involving pp77, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections and notification to affected players.
• Legal Proceedings: pp77 may disclose personal data when required by a valid court order, subpoena, or other legal process under Philippine law.

6. Cookies and Tracking Technologies

pp77 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:

• Essential Cookies: Required for core platform functionality including user authentication (login sessions), security tokens, and payment processing. These cannot be disabled without breaking the platform.
• Functional Cookies: Store your preferences such as language settings, game lobby layout, and notification preferences to provide a personalized experience.
• Analytics Cookies: Used in aggregated, anonymized form to understand how players navigate and use the pp77 platform, allowing us to identify technical issues and improve performance.
• Security Cookies: Used to detect and prevent fraudulent activity, including session hijacking and bot activity.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the pp77 platform, including the ability to log in and place wagers.

7. Data Retention

pp77 retains personal data for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal and regulatory obligations. Specific retention periods include:

• Active Account Data: Retained for the duration of your active pp77 account relationship.
• Transaction Records: Retained for a minimum of five (5) years following the transaction date, as required under Philippine AMLA regulations.
• KYC Documents: Retained for five (5) years from account closure, or longer if required by applicable law or ongoing regulatory investigation.
• Communication Records: Support chat and email logs retained for two (2) years from the date of the communication.
• Gaming History: Retained for five (5) years from account closure for regulatory compliance and dispute resolution purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with pp77's data disposal procedures.

8. Data Security

pp77 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the pp77 platform;
• Encryption of sensitive data at rest, including financial information and government ID copies;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the pp77 platform infrastructure;
• Incident response procedures for breach detection, containment, and mandatory NPC notification within 72 hours of a qualifying breach.

While pp77 takes extensive precautions, no digital system can guarantee absolute security. Players are encouraged to maintain strong passwords, enable two-factor authentication, and report any suspicious account activity to support immediately.

9. Your Rights Under the Data Privacy Act

As a data subject under Philippine law, you have the following rights with respect to your personal data held by pp77:

• Right to be Informed: The right to know what personal data pp77 collects and how it is processed — as provided by this Policy.
• Right of Access: The right to request a copy of the personal data pp77 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure / Blocking: The right to request deletion or blocking of personal data where it is no longer necessary for the stated purpose — subject to overriding legal retention obligations.
• Right to Object: The right to object to processing of your data for direct marketing purposes at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another service provider, where technically feasible.
• Right to Damages: The right to claim compensation for any damages suffered as a result of inaccurate, incomplete, outdated, false, or unlawfully obtained personal data held by pp77.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact pp77's Data Protection Officer at [email protected]. pp77 will respond to verified requests within the timeframes prescribed by applicable law.

10. Children and Minors

The pp77 platform is strictly prohibited for persons under twenty-one (21) years of age in accordance with PAGCOR regulations and pp77's Terms and Conditions. pp77 does not knowingly collect personal data from individuals under 21. If pp77 discovers that a person under 21 has created an account or provided personal information, the account will be immediately closed, any balance handled in accordance with applicable regulations, and the personal data deleted promptly.

If you believe that a minor has accessed the pp77 platform using your information or created an unauthorized account, please contact pp77 support immediately.

11. Changes to This Privacy Policy

pp77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or regulatory requirements. The updated Policy will be published at pp77.lat/privacy-policy with a revised effective date. For material changes, pp77 will notify registered players via email or in-platform notification where required.

Your continued use of the pp77 platform following the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed of how pp77 protects your personal data.

12. Contact Us

For all privacy-related inquiries, requests to exercise your data rights, or to report a suspected data breach, please contact pp77's Data Protection Officer:

For complaints that pp77 has not adequately addressed, you may also contact the National Privacy Commission of the Philippines through its official channels.